I'm having a problem viewing videos on the player. When launching the program, it fails to load in the HMD. It opens on the desktop right away, but in the HMD it says, "Sorry, vma.exe is taking a while to load. If this issue persists, take off your headset and check this app on your computer." This happens both if I've loaded a video file and if I haven't. Anyone else having this issue and/or know how to resolve it?
The renderer works fine (even though we haven't tried headtracking yet because of the player issue). Got that running can monitor via headphones and pan around, etc. Was the Version we got a few days ago.
Nope, that is one of the issues. Standalone Playback also brings the same errors.
Please email vrcontent(at)dolby.com and someone will be able to connect with you one to one. We'll post the solution here but it will be easier to troubleshoot one to one.
Were you able to resolve the issue?
Could you send an email to vrcontent(at)dolby.com and we'll get you setup with a remote support session to investigate.
one last thing I know I asked before but I wanted to clarify that sometimes you need to add a specific preference for an application to use the GPU, simply having it read "follow global" will not have it function as expected. Certainly on my systems I have had to add each app and that requires the Oculus and set it to use the GPU instead of the global mode.
Hope you are able to get this working. if not then please drop us an email to get set up with a remote session.